PROMOTIONS WITH COUPON
For promotions that work with a coupon, you must keep in mind that:
- You must add the minimum purchase amount indicated to the cart.
- After having the minimum amount in your cart you must add the promotional product.
- Once you have completed these steps, you will be able to enter your gift voucher on the payment screen.
- If you have completed your order and have forgotten to enter the coupon: contact customer service so we can try to process the refund for the promotional product .
- If you have forgotten to add the product : contact customer service to see if we can still process it. If the order has already been prepared and we cannot modify it, we will create a coupon that you can use on your next purchase. This purchase does not have any order amount conditions, you can add the product to the cart and enter the coupon to have it as a gift.
4. Only one promotion is accepted per order. If you have two coupons, one must be used on the next purchase.
In no case will we make an exclusive shipment to send the product that has not been added.
If you have a subscription we will add it to your next shipment.
GIFT PACK PROMOTIONS
When the promotion consists of a gift for the purchase of a pack, the gift assigned will be the one included in the promotion at that time. It cannot be chosen.
This gift is automatically added to your cart once you have added the corresponding pack. You do not have to add it manually.
DISCOUNTED PACK PROMOTIONS
Products purchased in packs have a discount percentage that is previously informed. The price shown in the cart is the final price with the discount already applied.
DRAWINGS
The draws have specific conditions that will be explained in the rules for each of them.